A few months ago we conducted a survey of over 300 Technical Communicators from a cross section of industries and company sizes. The results surprised us.
Not only did we learn that most Technical Communicators believe that in order to use Wiki’s you needed to know Wiki text, but that they were rarely using any web based tools for documentation.
More surprisingly, we also learned that most technical communicators didn’t know about Darwin Information Typing Architecture (DITA). IBM must be upset.
Take a look at the infographic below which begins to highlight the key findings of our survey.
Feel free to contact me if you want to learn more about our findings.
Were there any surprises for you? Please give us your comments below.