The right information the moment you need it
Customer self-service software that delivers timely content across every support channel
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Helping the world’s leading high tech, manufacturing, healthcare, and retail companies scale with customer self-service
Customer Self-Service
Deflect tickets and reduce customer effort with a branded self-service experience
Agent Assistance
Give agents the knowledge they need to handle calls, email, and chat more efficiently
Your Support Department Could Use A Smarter Knowledge Base
Fast and easy access to knowledge within SAP Service Cloud. Agents can search for relevant knowledge articles and see what customers have already searched for and viewed without having to leave the CRM.
Learn more about MindTouch for SAP >
Transform your Contact Center, Empower your Agents
A seamless knowledge base experience inside of Service Cloud. Search for knowledge base articles, see what content customers already viewed, and link verified solutions to cases—all without having to leave the CRM.
Learn more about MindTouch for Salesforce >
