Self-Service Beyond Support
MindTouch is a cloud-based software helping companies take the product content they already produce and turn it into a customer engagement channel that educates buyers and creates product experts to grow revenue. Click below to watch our product explainer
The MindTouch Vision
With MindTouch, you can create a self service experience with your product content that increases customer success and improves sales and marketing.
Accelerate User Adoption
Your product, and its reputation, are only as good as your customers’ ability to use it.
Build Customer Loyalty
Customers are more likely to stick with a brand when they can easily become a product expert.
Understand Your Customers
Data on customer behavior with your product content improves sales and marketing to drive revenue.
Accelerate the Sales Cycle
Branded searches by future customers should retrieve your authoritative content, not a third-party review.
What Can MindTouch Do for You?
Partnering with Industry Leaders
Think beyond the widget. MindTouch is more than just an "knowledge enhancement" when you combine the power of MindTouch micro-content with the wealth of MindTouch data in your CRM.
A plugin? An integration? You're thinking too small. MindTouch and Salesforce are strategic partners for a BIG reason...
SAP thinks so highly of MindTouch we have partnered to create SAP® Knowledge Central by MindTouch.
Can Your Help Content Do This?
Double website visitors with the most valuable traffic.
NET PROMOTER SCORE™
Up your NPS™ by 20% or more.
Triple your ticket deflection.
From Dinosaurs to Unicorns…
...MindTouch serves leading brands like Whirlpool, Remington, Zenefits, Docker, and SimpliVity.