The enterprise-grade knowledge management platform
Improve your customer's experience along their entire journey by delivering knowledge when and where it is needed
Helping to make your customer the number one priority
Agent Assistance
Deliver a better agent experience by giving them the knowledge they need to better service your customers
Knowledge Management
Capture, organize, and deliver knowledge to those who need it, wherever they need it
Support Your Agents with Smarter Knowledge Management
Fast and easy access to knowledge within SAP Service Cloud. Agents can search for relevant knowledge articles and see what customers have already searched for and viewed without having to leave the CRM.
Learn more about MindTouch for SAP >
Transform Your Contact Center, Empower Your Agents
Seamless access to knowledge inside of Service Cloud. Search for help articles, see what content customers already viewed, and link verified solutions to cases—all without having to leave the CRM.
Learn more about MindTouch for Salesforce >
