The right information the moment you need it

Customer self-service software that delivers timely content across every support channel

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MindTouch featuring KitchenAid

Helping the world’s leading high tech, manufacturing, healthcare, and retail companies scale with customer self-service

Customer Self-Service

Customer Self-Service

Deflect tickets and reduce customer effort with a branded self-service experience

Knowledge Management

Knowledge Management

Capture, organize, and deliver content to internal and external channels

Agent Assistance

Agent Assistance

Give agents the knowledge they need to handle calls, email, and chat more efficiently

MindTouch for SAP

Your Support Department Could Use A Smarter Knowledge Base

Fast and easy access to knowledge within SAP Service Cloud. Agents can search for relevant knowledge articles and see what customers have already searched for and viewed without having to leave the CRM.

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MindTouch for Salesforce

Transform your Contact Center, Empower your Agents

A seamless knowledge base experience inside of Service Cloud. Search for knowledge base articles, see what content customers already viewed, and link verified solutions to cases—all without having to leave the CRM.

Learn more about MindTouch for Salesforce >
MindTouch featuring Electrolux

Let’s Supercharge Your Customer Self-Service Experience

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