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MindTouch for SAP

Unlock the Power of SAP Knowledge Central

Sap Hybris Cloud for Customers' dashboard integrates support articles from Mindtouch

Your Support Department Could Use a Smarter Knowledge Base

With the SAP MindTouch integration, your support team will:

  • Close more tickets faster with your current agents
  • Maintain or increase ticket volume with fewer agents
  • Reduce the number of tickets you escalate to more expensive resources
  • Ramp up new agents faster

Why Do SAP Customers Choose MindTouch?

MindTouch boosts support performance and makes previously-frustrating knowledge base functions easy:

  • Create and update content
  • Content permissions and sharing
  • New support agent training and ramp up
  • Support agent performance and productivity
  • Search performance