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MindTouch for Salesforce

AI-Powered Knowledge Management Inside of Service Cloud and Community Cloud.

Our new Service Cloud integration, using standard web-to-case functionality, improves agent productivity via full access to knowledge content within the Salesforce interface.

⚡ MindTouch is Lightning Compatible ⚡

Don’t worry, we still work in classic as well.

Service Cloud
MindTouch for Salesforce

Transform your Contact Center, Empower your Agents

Give agents and support engineers immediate access to the content they need when and where they need it—without having to leave the CRM.

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  • Link to Case
  • Customer Insights
Service Cloud MindTouch for Salesforce Integration

Community Cloud MindTouch for Salesforce

Your 24/7 Ticket Deflection and Content Recommendation Expert

Knowledge Management software that always delivers the most relevant content and answers to your community members.

  • Deflect tickets
  • Increase self-service adoption
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Community Cloud MindTouch for Salesforce Integration

Proud to be an Official Salesforce Partner

Salesforce App Exchange Partner
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