Turn Everyone into a Subject Matter Expert
Every business runs the risk of losing critical knowledge when employees retire or move on. With our easy to use interface and robust permissions, capturing valuable tribal knowledge has never been simpler. Giving everyone access to this information removes knowledge bottlenecks that slow down sales and support efforts.
Take the stress out of KCS®
The best practices of Knowledge Centered Services of capturing, structuring, reusing and improving content are built directly into MindTouch. While we can’t change the culture of a business, we make sure that technology won’t get in the way of any KCS initiatives.
Create a singular product vision with shared knowledge
Sometimes it can feel like every department has its own vision of the company’s products. By making information equally accessible across departments, companies can begin to tear down the silos that create inconsistent customer experiences.