January 21, 2016 10:00 AM PST

How To Create An Amazing Customer Onboarding Experience

Create an amazing customer onboarding experience that sticks.
Meet the Speakers
Aaron Fulkerson

Co-Founder

Shep Hyken

Speaker, Author, Founder

More so than ever, customers expect a frictionless experience with your product and want to be able to effortlessly find answers whenever & wherever they need. Failure to painlessly offer up results can (and often will) result in customer abandonment, brand disloyalty, and churn.

Objectives For This Webinar:

  • How to overcome the pain points that customer success teams typically experience with onboarding
  • What executives can do to empower their customer success / service teams to succeed
  • Real live case studies & lessons learned from serving thousands of companies

Watch the webinar now by filling out the form to the right or scroll down below to read the transcript.

Meet the Speakers
Aaron Fulkerson
Co-Founder

Aaron Fulkerson, a leading innovator in open-source and SaaS software, is Co-Founder of MindTouch. Previously, Aaron worked on the Advanced Systems Research Team at Microsoft and has informed national education policy at the White House. Aaron tackles everything with the same mantra: Be big, be kind, and kick ass.

Shep Hyken
Speaker, Author, Founder

A customer service expert who works with companies and organizations to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, including the Wall Street Journal and USA Today bestsellers, The Cult of the Customer and The Amazement Revolution.┬áSome of his clients include American Airlines, AAA, Anheuser-Busch, AT&T, AETNA, Abbot Laboratories, American Express – and that’s just a few of the A’s!

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