Chatbots Are Dead … Thanks, Google

The move to intent-based search experiences and how that impacts the world of chatbots.

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Learn the new ways Google is connecting customers to answers

Okay, maybe chatbots aren’t dead. But Google is definitely changing the ways that digital self-service experiences can be automated.

The search engine giant recently announced plans that will impact your strategy around chatbots and digital transformation. To get you up to speed, we’re hosting a live 45-minute webinar about these latest developments, including how this interactive search experience will position Google search as possibly the only chatbot you’ll ever need.

What you’ll learn

How Google’s plans will impact the Contact Center and help content
How Google connects customer journeys between devices and channels
How to ready your teams to take advantage of this technology

Watch now

Tim Passios
Aaron Rice - MindTouch
Aaron Rice