Maximize the Benefits of KCS – An Interview with Waters Corporation

Video Testimonial

How MindTouch supports more effective KCS initiatives, company-wide

The Waters team discusses how they leverage MindTouch to make Knowledge Centered Service (KCS®) best practices part of their day-to-day operations. Hear how the team puts content creation and reuse at their engineers’ fingertips, and how this ultimately impacts the customer experience.

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