KCS v6 Verified Solution – An Interview with 8x8

Video Testimonial

How MindTouch enables KCS at 8x8

Learn how MindTouch enables 8x8 to implement KCS® and fill their knowledge management system with content in the voice and understanding of their customers. Besides driving customer self-service, MindTouch enables 8x8 staff to tie content to cases, create, and search from within the MindTouch for Salesforce Service Cloud integration.

*8x8 is running KCS v6 Verified MindTouch product Capture Manager and Capture for Service Cloud

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