Bring the ease of Touchpoints to E-Commerce
With Touchpoints, it's simple to bring contextually relevant content directly into the sales process. Give customers the answers they want when and where they need it.
To hear more about what product content does for your sales, listen to our on-demand Webinar "The Future of B2B E-commerce."
Bona® uses MindTouch Contextual Help Touchpoint tools to answer user questions at the point of sale, reducing shopping cart abandonment.
Supercharge your sales process with content-based analytics
By tying product documentation to the sales process, you can create a greater understanding of how consumers and Sales Reps use content. Turn lucky deals into a textbook sales process by understanding what content moves the needle from cold calls to closed won.
It’s like having an “always-on” Sales Engineer
Turn all of your Sales Reps into subject-matter experts by giving them self-service access to all the knowledge they need to close the deal. Whether it’s a new hire or a seasoned Sales Rep, make sure consumers are getting a consistent experience with your product from sales through onboarding and beyond.