Watch the video below to learn more about the criteria we will use for the TOP 25 Content Experience Influencers for 2017, from the CEO of MindTouch as well as the panel of esteemed judges.

Video & Editing by Ari Hoffman, Music by The Freak Fandango Orchestra

It is with great pleasure that MindTouch will be releasing not one but two syndicated lists, combined into a single asset, revolving around thought leadership in content experience. The first is our TOP 25 Content Experience Influencers and the second is our People’s Choice, TOP 100 Content Experience Strategists.

Timeline for TOP 25 & TOP 100 Content Experience Influencers and Strategists

  • Submit your nominations for the Top 25 & Top 100: Monday, July 31 – Friday, August 18
  • Cast your votes for the TOP 100: Monday, August 28 – Monday, September 4
  • Receive a copy of the TOP 25 and TOP 100: Monday, September 25

So, who is a Content Experience professional?

The Content Experience Manager (or Director of Content Experience) has a key strategic and tactical role to enable customer success and self-service through content delivery across the customer journey, delivering best-in-class customer experience. This role coordinates cohesive knowledge capture and content strategy across all documentation functions: marketing, sales, support, professional services, product, and training.

A special thank you to:


Jack Molasani, Executive Director of LavaCon
Scott Abel, Content Wrangler of the IDW conference
Sarah O’Keefe, CEO, Scriptorium Publishing 
Andrea Ames, Enterprise Content Experience Strategist, IBM

Supporting Team

Marisa DeLao, Marketing Coordinator, MindTouch
Carolina Jaramillo, Demand Gen Manager, MindTouch
Hsin-Ju Chuang, Growth Manager: Special Projects, MindTouch
Megan Hard, Market Analyst, MindTouch
Cathy Finn-Derecki, Creative Director, MindTouch
Jen Klabis, Visual Communication Designer, MindTouch
Kerry Hayden, Email Marketing Associate, MindTouch


The LavaCon Conference 
The Content Wrangler 
Adobe Technical Communication

Additional categories: Industry Trends, News & Events