MindTouch has been named one of the Hot 100 best privately held software companies by JMP Securities, a full-service investment bank. The Hot 100 list is compiled each year based on the evaluation of multiple criteria, including financial growth, products and services, quality of leadership, customers, and market potential.
As consumer patience for older channels wanes, self-service support channels have become the front line of customer experience from researching to renewal. Addressing how this content is presented and how consumers engage with it is a critical part of any modern customer experience initiative. MindTouch has brought this philosophy on customer-focused documentation into strategic partnerships with Salesforce and SAP, who honored MindTouch with the 2015 SAP Hybris Software Partner of the Year award.