Summer ’17 Release, Touchpoints surface authoritative help content and related customer behavior data into CRM, e-commerce, websites, reporting tools, and more SAN DIEGO, California, June 20, 2017 – MindTouch, the leading provider in modern product documentation and help content solutions for the enterprise, is proud to announce Touchpoints integrations. MindTouch Touchpoints easily integrate product documentation with enterprise-wide web properties, including CRM, e-commerce, ticketing … [Read more...] about New Touchpoints plug-and-play integrations solidify MindTouch as a leader in full-journey customer engagement software
San Diego StartUp Week (SDSW) is one of the largest and most visible tech events to happen in San Diego throughout the year. What you might not have heard is that MindTouch will be hosting an ENTIRE day on Wednesday, June 21st on the Developer Track here at our Galactic HQ downtown (See San Diego StartUp Week video below). MindTouch is not only hosting a full-day DevTrack, but sponsoring the entire week for San Diego StartUp Week. We believe that the San Diego startup community is vital to … [Read more...] about MindTouch Hosts Full Day DevTrack for San Diego StartUp Week – #SDSW
To celebrate and inspire not only our future generations but our current culture, MindTouch jumped headfirst into “Bring Your Child to Work Day.” Of course, we did it with a little bit of a MindTouch twist. Instead of the usual show them the office, tell them what people do, and let them eat ice cream, we put them to work. Watch out child labor laws. Learning to be flexible, collaborative, appreciative, process minded, all while having fun is a MindTouch staple. Having the children of … [Read more...] about Bring Your Kids to Kick Ass at Work Day!
MindTouch's Co-Founder and Chief Technology Officer, Steve Bjorg, has been nominated for an award as part of the 2017 Top Tech Exec Awards program. In its tenth year, the Top Tech Exec Awards honor the most outstanding information technology executives in San Diego. The Top Tech Exec Awards pay homage to the wealth of talent in our local community who have vision, take risks, and implement new cutting-edge technologies, all in the name of making their organizations more connected, more … [Read more...] about Drumroll Please… MindTouch CTO Steve Bjorg Nominated for Industry Award
Whether you call it cloud software or SaaS, one thing is clear: the cloud has changed the way all business operates. From high-growth tech startups to legacy enterprise corporations, SaaStr’s Annual conference for SaaS experts hosts a wide spectrum of attendees united by technology, tactics, and direction. Case in point, this week Apttus teams up with Oracle, Gainsight, and WalkMe to present on how to not only sustain, but grow your customer’s value (net negative churn) across the board, … [Read more...] about The Secrets of Net Negative Churn – Customer Advocacy
MindTouch had a blast connecting with the student athletes at the UC San Diego Triton Career Night! Playing a sport while attending classes can be a full-time job in itself, so many of these student athletes simply do not have the time to gain work experience via internships, etc. This particular career night was all about helping these athletes utilize their unique skill set and experiences to transition into the workforce. We covered things like resume writing, tips for interviewing, and … [Read more...] about Career Night Was a Success!!
This February, over 10,000 people will attend the SaaStr Annual 2017 in San Francisco. It’s the largest gathering of the global Software-as-a-Service (SaaS) business community on the planet. The present and future leaders in SaaS will be there. MindTouch will be attending as well, and we’re excited to share that this year we’re giving away SaaStr tickets; usually these cost $1,399 each. This year, we are giving some away! If you’re in the software industry, have an interest in the software … [Read more...] about Win FREE Tickets to SaaStr Annual 2017!
MindTouch is proud to be featured in the Downtown San Diego Partnership's Downtown Tech & Real Estate Review for December, spotlighting the company's relocation to San Diego's Energy Star-labeled and LEED-certified "Vertical Campus" earlier this year. A leader in the SaaS industry with over 300 customers, MindTouch joined resident organizations like the The Vine community, which along with EvoNexus mentors seed-stage entrepreneurs and startups in a work-sharing space. Origin Code Academy … [Read more...] about MindTouch offices profiled by the Downtown San Diego Partnership
To access the list of Top 25 Content Experience Influencers and Strategists for 2017, visit this page. “Judging by Google search data—the ultimate oracle of our collective wants and needs—interest in content is spiking more right now than ever before.” —Joe Lazauskas, Editor-in-Chief, Contently So whose problem is content?! The answer is everybody’s (tech writers, engineers, marketers, support reps, etc.) and the reality is, it’s an opportunity not a problem. All the evidence points to … [Read more...] about Announcing the Top 25 Content Strategist Influencers for 2016
Congratulations if you made the list!!! We evaluated thousands of members within this community and created a measurement that took into account a wide range of metrics including internet presence, influence, and community engagement and participation. This list is frequently updated and always evolving. The TOP 200 Recognized list is a snapshot of what's happening in the world of Content Strategy today. Are you on the list? Scott Abel, President, The Content Wrangler, … [Read more...] about Announcing the Top 200 Recognized Content Strategists for 2016