Back by popular demand, MindTouch has once again created a Top 50 list of Influencers to identify, chart, and highlight the accomplishments of active thought leaders in the customer success space. Whether you’re B2B or B2C business, you would benefit greatly should you choose to connect and follow these customer success influencers. MindTouch has been researching and publishing these reports to the customer success community since 2009 by using data generated from Little Bird to amplify customer success, create new relationships, and spark discussions.

Top 10 #CX Influencers

Top 11-20 #CX Influencers

If you haven’t heard already, there’s a brand new LinkedIn Group for professionals who want to learn more about customer success tactics. It’s still in its early stages, but we highly urge all of you to join, highlight your expertise, and promote your content. We’ll be using this group to engage, discuss, and network with all those who are involved in customer service, support, experience, and success.

Top 21-30 #CX Influencers

Top 31-40 #CX Influencers

Top 41-50 #CX Influencers

Additional categories: Customer Experience, News & Events