MindTouch is the only product on the market that can handle large bodies of structured content.
Most other solutions peak at anywhere from 80 to 500 pages for your user guides, requiring large teams of people to manage and curate them. MindTouch can deliver tens even hundreds of thousands of pages on any browser-enabled device at blistering speeds, complete with features that will help extend this content into other systems you may already have: CRM, e-commerce, ticketing, and more.
Pinpoint what content map you need to enable your prospects.
MindTouch provides search and quality reports out of the box, and integrates easily with Google Analytics. And our Wave Analytics Business Intelligence integration with Salesforce provides detailed demographic information. Find out who accessed what content, and determine which product content is most likely to close a sale.
We boost your Google rankings.
When customers search, they go to Google. MindTouch customers have seen their content top the list in branded and organic searches, even feature in Google's snippets. This not only serves up product information quickly and prominently, it improves the domain authority of all of your web properties – all while doubling your web traffic and tripling engagement time.
Contextual help for your customers.
Through MindTouch Touchpoints, contextual product information can be embedded easily into any web application. From custom search, to deep-linking, to simple dynamic linking of relevant content, MindTouch puts your customer first by providing seamless anywhere, anytime access to the content that moves the sale and empowers them throughout the customer journey. (The link below is a Touchpoints link).
MindTouch in-product contextual help lets us use our customer behavior insights to solve customer issues before any assisted support is even necessary.
- Jenny Evans, WebManager,
Knowledge & Learning, Avalara