The enterprise-grade knowledge management platform

Improve your customer's experience along their entire journey by delivering knowledge when and where it is needed

MindTouch featuring KitchenAid

Helping to make your customer the number one priority

Customer Self-Service

Customer Self-Service

Reduce call volume and customer effort with a branded self-service experience

Agent Assistance

Agent Assistance

Deliver a better agent experience by giving them the knowledge they need to better service your customers

Knowledge Management

Knowledge Management

Capture, organize, and deliver knowledge to those who need it, wherever they need it

MindTouch for SAP

Support Your Agents with Smarter Knowledge Management

Fast and easy access to knowledge within SAP Service Cloud. Agents can search for relevant knowledge articles and see what customers have already searched for and viewed without having to leave the CRM.

Learn more about MindTouch for SAP >
MindTouch for Salesforce

Transform Your Contact Center, Empower Your Agents

Seamless access to knowledge inside of Service Cloud. Search for help articles, see what content customers already viewed, and link verified solutions to cases—all without having to leave the CRM.

Learn more about MindTouch for Salesforce >
MindTouch featuring Electrolux

Let’s Supercharge Your Customer Self-Service Experience

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